No surprises on the invoice.

Last updated: 19 October 2026

1. The free plan

The free plan is free permanently, not a trial. It covers 3 Promises and 20 Proofs a month against one sandbox, with fair use of 60 runs and 150 Milita turns a month (a turn is one thing you ask Milita, however many steps her answer takes) and evidence kept 7 days. We don’t collect payment details for it and there is nothing to cancel.

2. Paid plans

Starter is $150 per month for 150 Proofs. Pro is $500 per connected environment per month for 1,000 Proofs, and Business $1,500 per environment for 3,000. A Proof is one run of a kept Promise, up to 10 minutes of its steps; past the allowance each Proof is 10¢ on Starter and 5¢ on Pro and Business, charged to your card after the month ends. Paid plans’ Proof allowances and overage apply from the first month billed in Proofs, which your account’s Usage page shows. Plan fees are billed monthly in advance, in US dollars, excluding applicable tax. Enterprise agreements are annual, invoiced under the order form you sign, and that agreement’s payment, renewal and cancellation terms apply.

3. Who charges your card

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it takes the payment, charges any sales tax or VAT, and sends the receipt. Paddle handles customer service inquiries about payment and returns. You manage your card, receipts and cancellation from Settings → Billing in your account.

4. Changing plan

You can move up or down at any time and the change takes effect immediately. Moving up is charged pro rata for the rest of the period. Moving down applies as a credit against your next invoice. On Pro and Business, adding or closing an environment changes the charge the same way, pro rata, straight away, and each environment adds the plan’s Proofs to that month’s allowance pro rata to the days it is open, and the Proofs a closed one already ran that month still count toward it. In a month you change plan, the allowance is each plan’s, pro rata to the days you held it, and Proofs past it are charged at the lowest overage rate among the paid plans you held that month; a month spent partly on Free adds Free’s 20 Proofs in full, so a Proof Free included is never charged as overage.

5. Cancelling

You can cancel at any time from your account, or by emailing hello@releaseassurance.com. Your plan stays active until the end of the period you have paid for, then reverts to the free plan; it is not deleted. Once you cancel, new Proofs pause at the month’s allowance and any Proofs already past it are charged at once; in the month the plan ends, its allowance is pro rata to the day it ends, and Free’s 20 Proofs are added to it. You can also end our access yourself at any time by revoking the connection’s certificate in Salesforce.

6. Refunds

If we charge you in error, we refund that charge in full. Outside of that, monthly fees already paid are not refunded, because you keep access for the period you paid for. If something has gone wrong, email us before you cancel; we would rather fix it.

7. What happens to your evidence

Cancelling does not delete your Proofs. Each Proof’s evidence is kept for the longer of two windows, the one of the plan it ran under and your current plan’s, so moving down or cancelling never shortens it. It is then deleted on schedule, as described on the Security page and in our Privacy Policy.

8. Taxes

Prices exclude applicable sales tax, VAT and GST, which are added at checkout where they apply.

9. Questions

Email hello@releaseassurance.com. We reply within 24 hours.

This page describes our standard terms. If you have a signed agreement with us, that agreement takes precedence.